Pricing · Beta

Start testing Vanguard with cases.

Use Vanguard to classify customer service cases, improve replies, control escalations, and turn frontline work into operational intelligence. Start free, then upgrade when your team needs more capacity.

Free Beta

€0

per month

10 cases / month

For individual testers exploring the Vanguard CS Operating System.

10 cases per month
Access to core Vanguard models
Case history
Feedback submission
Best for early testers

Starter Operator

€19

per month

50 cases / month

For individual customer service professionals and freelancers.

50 cases per month
Intake Classifier
Reply Builder
Escalation Controller
QA & CSAT Shield
Case history
Email support roadmap

Pro Operator

€49

per month

250 cases / month

For serious operators, team leads, and QA reviewers.

250 cases per month
All Vanguard models
Refinement and coaching loop
Admin-style reporting roadmap
Export/reporting roadmap
Priority beta access

Team Pilot

€99

per user / month

1,000 cases / month

For small customer service teams testing Vanguard in real operations.

1,000 cases per month
Multi-user team access roadmap
Admin dashboard
Pilot/contact requests
QA and CSAT review workflow
Policy Grounding Layer roadmap

Enterprise / API

Custom

consultation only

Unlimited / custom capacity

For companies needing private deployment, API access, custom knowledge bases, policy grounding, and operational reporting.

Private deployment option
API access roadmap
Custom company policy knowledge base
Policy Grounding Layer
SSO roadmap
Custom onboarding

Cases

How cases work

Cases are counted when Vanguard performs an AI-assisted action, such as analysing a case, generating a reply, refining an output, checking escalation risk, or running a QA/CSAT review.

1 case classification1 case
1 reply generation1 case
1 refinement1 case
1 escalation check1 case
Advanced policy-grounded workflowsmay use more cases later

Contact

Talk to the Vanguard team

Tell us a little about your team and your operational pain points. We’ll come back with a Free Beta invite or a tailored Pilot plan.

hello@vanguard.cs